The transition from a traditionally structured workspace with assigned desks and offices to a flexible environment of hot desking and shared spaces often raises eyebrows, but as these six professionals reveal, it also offers opportunities to meet and interact with a more diverse group of colleagues; rethink how, as well as where, work is completed; and reinvigorate corporate culture.

“Employee satisfaction scores are an average of 91 per cent, and ratings for trust, culture, relationships with colleagues, and communication have all gone up from 3 to 6 points,” says Ms. Presnail, whose office has transitioned to a hybrid workspace of assigned seating, hot desking and flex work days (employees can work from home two days a week). The change also had a positive effect on the company’s green initiatives. “It has, in part, helped to reduce our paper consumption. A hot-desking employee is more likely to think twice about whether they really need that hard copy,” she says.

Kimberly Presnail, Vice-President of Marketing and Culture, Active International, Toronto

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Kimberly Presnail
Vice-President of Marketing and Culture, Active International 

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